Privacy policy

At BUSINESS AND SERVICES COMPLEX SLU, we value and are concerned about your privacy and that of your personal data. We have therefore updated our Privacy Policy to clearly explain how we collect, use and safeguard the data of the persons who contact our organisation.

BUSINESS AND SERVICES COMPLEX SLU with Tax Identification Code (CIF) B66686932 and registered address at Paseo del Ferrocarril, 337 4º planta, 08860 CASTELLDEFELS Barcelona, telephone: 932.593.605 and email: info@sinergiasrb.com, is responsible for the files in which the personal data you provide to us are stored and processed.

Through the act of providing us with personal information, you accept the terms and conditions of this Data Protection Policy, which we make available to you during the registration process, as well as in a permanent manner, and which is accessible through the corresponding links by means of electronic publication.

WHAT ARE PERSONAL DATA?

Personal data are data that identify or enable the identification of a natural person. An identifiable natural person is someone who can be identified directly or indirectly through reference to a name, an email address, a telephone number, a postal address or factors specific to that natural person’s physical, physiological, genetic, economic, cultural or social identity.

HOW DO WE USE YOUR PERSONAL DATA?

BUSINESS AND SERVICES COMPLEX SLU processes the personal information supplied by the client for the purpose of responding to their request or enquiry or for contracting a service. All of this is based on the principle of minimisation whereby the data we may process will be appropriate, relevant and limited to that which is necessary for the purposes for which they were collected and while always respecting the wishes of the client.

HOW CAN WE SHARE YOUR PERSONAL DATA?

We may disclose your personal data to third parties when this is necessary to provide you with access to our services, to fulfil our professional obligations, and to prevent, detect, mitigate and investigate any fraudulent or illegal activity in connection with our services. We strive to keep the amount of personal information we disclose to the absolute minimum necessary. We do not sell, rent or disclose your personal data to third parties who may use them for marketing and advertising purposes without your consent.

WHAT RIGHTS DO USERS HAVE?

We respect your right to access, rectify, request the erasure of, or request a restriction on our use of your personal data within the limits established by the law in force. We also implement the measures required to ensure that the personal data we collect are accurate and up to date.

  • All persons have the right to obtain confirmation as to whether we are processing personal data relating to them. Data subjects have the right to access their personal data.
  • We provide you with a copy of your personal data in a structured and commonly used format.
  • Should your personal data be incorrect or incomplete, you have the right to request that we update them.
  • You may request that we erase your personal data, inter alia, when they are no longer required for the purposes for which they were collected.
  • Under the terms and conditions set out in the General Data Protection Regulation, data subjects may request a restriction on the processing of their data or their portability, in which case we will only retain their data for the purpose of pursuing or defending claims.
  • In specific circumstances and for reasons relating to their individual situation, data subjects may object to the processing of their data. If you have provided consent for a specific purpose, you have the right to revoke your consent at any time, without this affecting the legality of the processing carried out on the basis of such consent prior to its revocation. In such instances, we shall cease to process the data or, as the case may be, we shall cease to process the data for such specific purpose, except for imperative legitimate reasons or for the pursuit or defence of potential claims.

You may exercise any of your rights by sending a written request to Paseo del Ferrocarril, 337 4º planta, 08860 CASTELLDEFELS Barcelona or by sending an email to info@sinergiasrb.com.

Upon receipt of your request and provided that it meets all the requirements of data protection law, we shall handle your request in order to ensure the exercise of your rights.

WHAT SECURITY MEASURES DO WE EMPLOY?

Your personal data are protected through the use of the technical, organisational and administrative security measures that are necessary to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the protective measures we employ include: firewalls, database access controls and information access authorisation controls.

HOW LONG DO WE STORE YOUR DATA?

The data for the management of the relationship with the client, invoicing and payment for services shall be stored for as long as is required to provide you with the services you have requested. Once this relationship has ended, where applicable, the data may be stored for the period of time stipulated by the legislation in force and by our professional bylaws.

CONTACT

If you have any questions about this Data Protection Policy, please contact us:

  • Via email:  info@sinergiasrb.com

You may print, download or otherwise retain a copy of this Data Protection Policy (and any revised version of it) for your records.

Protection of rights

Should you feel that your rights have been neglected by our organisation, you may lodge a complaint with the Spanish Data Protection Agency, using any of the following means:

  • Electronic headquarters: https://www.aepd.es
  • Post: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
  • Telephone: 901.100.099 and 912.663.517

Submitting a complaint to the Spanish Data Protection Agency does not involve any cost and the assistance of a lawyer or solicitor is not necessary.